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Commonly Asked Questions

The Info You’re After

What is your return policy?

We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 14 day risk free money back or exchange guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund less shipping cost or exchange within 14 days of making a purchase.

Shipping items

In order to return an order, you must contact us first by email or using the contact information on this site.

You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit.

If the product is found damaged or used preventing resale in premium condition, then we may reject a refund.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

Product Care

Do not iron Items 

It is recommended you hand wash Harnesses with cold soapy water.  If you want to machine wash, use a protective bag and wash at 30 degrees.  Air dry only

Shipping Fees

All Items are shipped from Dublin, Ireland.  We use An Post and their partners as our postal service, and are delighted to ship Worldwide.


If you want extra security and tracking we recommend Registered post.

We have rates for shipping as follows:-

If you have any questions about any of this please contact us.

Republic of Ireland  and Northern Ireland

Standard Post:   between €3.60 and €9.00 (free shipping for orders €60)

Registered Post: between €9.20 and €13.00

For Great Britain

Standard Post: between €3.00 and €9.00 (free shipping for orders over 60)

Registered Post: between €12.00 and €14.00

For the rest of Europe

Standard post between €5.50 and €11.00  (free shipping orders over €60)

Registered Post: between €12.50 and €16.00

For other regions please see checkout.


If there are additional local taxes unfortunately you will have to pay them. We recommend you check out rules regarding imports from the Republic of Ireland locally.

All our Packaging is Environmentally friendly and recyclable 


Please return to our shop or gallery

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